Workforce

Is the workforce of the organization diverse, competent, and capable of meeting the needs of participants? Are staff members competent and adequately trained? Do they reflect the diversity of the participants and community served?

Diverse Workforce Capacity

1.1 – How does the organization develop and implement a workforce capacity strategy that takes into consideration short- and long-term strategic objectives to accommodate growth and anticipated turnover?
1.2 – How does the organization recruit a diverse workforce that is qualified and positioned to meet operational and participant needs?

Workforce Engagement

1.3 – How does the organization evaluate employee engagement and satisfaction?
1.4 – How does the organization solicit feedback from its employees to promote employee engagement?

Workforce Development

1.5 – How does the organization establish, implement, and track its workforce development program goals and objectives
1.6 – How does the organization assess workforce development program needs and establish goals?
1.7 – How does the organization assess the effectiveness of its workforce development strategy?
1.8 – How does the organization provide opportunities for employee participation in its workforce development programs?

Interdisciplinary Team Capability

1.9 – How does the organization evaluate the effectiveness of the interdisciplinary team IDT and its ability to meet participants’ needs?
1.10 – How does the organization promote an IDT culture of trust, mutual respect, reliability, commitment, support and collaboration?