Stewardship

Is the organization operating efficiently to meet the needs of participants served with the resources available? Is the organization operating in a sustainable manner? Is the organization a trusted steward of the public resources it receives?

Community Stakeholder Engagement and Support

3.1 – How does the organization ensure engagement and participation by the community and other stakeholders in the governance and operation of the PACE organization?
3.2 – How does the organization ensure strategic collaboration and investment in the community?

Financial Performance

3.3 – How does the organization ensure fiscal review and accountability?
3.4 – How does the organization align financial and strategic objectives?

Operational Efficiency

3.5 – How does the organization identify and design processes to meet operational needs in an efficient and cost-effective manner?
3.6 – How does the organization balance cost control vs. meeting participant and operational needs?

Clinical Effectiveness

3.7 – How does your organization identify and manage requirements around clinical processes?
3.8 – How does your organization ensure that clinical care is delivered at the right time, by the proper care team, and at the right place to the right participant?
3.9 – How does your organization ensure engagement in the processes by the clinical teams?

PERFORMANCE MEASURES

  • Operating Margin (Efficiency)
  • Days Cash on Hand (Sustainable)
  • Medical Loss Ratio (Steward)
  • Percent of Board Members Who Represent Community Stakeholders (Steward)
  • Percent of Participant Advisory Committee Members Who Represent Community Stakeholders (Steward)
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