What Organizations Are Saying About SmartGrowth
What is SmartGrowth?
Whether you want to increase enrollment, streamline your processes, or start off right to ensure long-term success, SmartGrowth can help you meet and exceed your goals. Developed by NPA and offered through APIQ, our evidence-based process allows you to collaborate with seasoned growth professionals, using proven strategies from some of the top professionals in our field.
The SmartGrowth program is a six-month advisory service informed by the best practices of growing and thriving PACE organizations.
As a participant in SmartGrowth, your organization will:
Whether you are a new PACE organization, need to jumpstart plateauing revenue, or already experiencing strong results, SmartGrowth is here for you.
As a PACE organization, you understand and support the goal of enabling the aging to stay in their homes as long as possible. SmartGrowth helps you achieve this to an even greater degree by optimizing your internal and external processes – and success.
Because SmartGrowth is your growth, we’re serious about delivering a return on your investment. It’s why, on average, participating PACE organizations typically double their net monthly enrollment within less than six months of completing the SmartGrowth process. This not only generates a positive ROI, it can transform your organization’s culture.
How Does SmartGrowth Work?
By working with PACE experts, you can build a culture of growth with clarity, alignment, and results. Here’s what you can expect:
A guided assessment of your current enrollment and growth processes across six areas:
- Setting growth goals and preparing your team
- Generating and nurturing high-quality referrals
- Speeding up enrollment to boost conversion
- Reducing disenrollment
- Ensuring operational capacity supports growth
- Navigating policy challenges
How? By helping you. . .
- Assess Policy and Regulatory Environment at the state and federal level.
- Set Aim and Prepare for Change by documenting community need and organizational culture.
- Assess and Develop Capacity for staff, space and systems growth.
- Enhance Participant Retention by understanding needs, and developing greater personal connections.
- Expedite Enrollment by reducing participant/family stress and wait time, and coordinating eligibility/enrollment and IDT roles.
- On-site and virtual training and coaching to help identify and implement success strategies.
- Peer network of proven performers to answer questions and problem solve.
- Community outreach
- Tracking and follow-up
Establish and use Key Performance Indicators (KPIs) to track your performance for your leadership and strategic planning. These metrics will help you and your SmartGrowth guides analyze your growth throughout the process.
- Growth Measures
- Census
- Gross new enrollment
- All-cause disenrollment
- Voluntary disenrollment
- Net enrollment
- New qualified leads
- Balancing Measures
- Hospitalizations
- ER admissions or visits
- Voluntary disenrollment within the first 90 days of enrollment
Gain built-in support to ensure success now and in the future.
SmartGrowth: Your Solution to Helping the Aging Stay in Their Homes
Let’s talk! Reach out to info@apiqonline.org to schedule a time to discuss how to make SmartGrowth work for you.
