Growth

Is the organization growing to provide access to meet the needs of its community?

Market Penetration

2.1 – How does the organization identify and address capacity barriers?
2.2 – How does the organization use market data and analysis to support growth?

Community Engagement

2.3 – How does the organization solicit and evaluate referrals?
2.4 – How does the organization evaluate the impact of its community engagement efforts?

Health Equity

2.5 – How does the organization use its resources to advance health equity?
2.6 – How does the organization ensure that it serves a diverse population?